REFUND POLICY

We want you to be satisfied with your purchase. If you’re not, please review our refund policy below:

1. Refund Eligibility:
   • You have 10 days from the delivery date to request a refund.
   • Refunds are only accepted if the product is unopened and in its original packaging.
2. Refund Process:
   • Contact our support team with your order details to initiate a refund.
   • Once approved, send the product back to the provided return address. The return shipping cost will be your responsibility.
3. Inspection and Approval:
   • Upon receiving the returned product, we will inspect it to ensure it meets our refund criteria.
   • If approved, your refund will be processed within 7 business days. The amount will be credited to your original payment method.
4. Non-Refundable Items:
   • Products that have been opened, used, or damaged.
   • Any items returned after the 10-day period.

For any questions about our policies, please contact us at sales@jifragrance.com.